Jill Hearman & Diana Stock

U3APP Member Liaison Team

U3A Port Phillip Committee of Management created the position of Member Liaison in 2009 to welcome new Members with a phone call, and also to send cards to Members who were unwell or bereaved.

Jill Hearman was appointed to the position and at that stage we had around 200 Members; this year we are close to reaching 800!

Jill Hearman

We believe U3APP is unique amongst U3As in creating this position and we have received so many positive comments over the years.

We think we have the best job at U3A!

As our numbers grew, Meredith Mancini came on board from 2016 until 2018, and we were also joined by Robyn Foy in 2018 until 2019, followed by Diana Stock who is now part of our two Member Team.


Diana Stock

During 2019, it became increasingly difficult to phone new Members as hoax calls were making people wary of answering unknown callers, so we started using email contact which has been most successful.  Many new Members reply asking for information, e.g. parking, public transport, size of classes, etc. and thanking us for welcoming them.

We rely on Members to keep us informed if they know if a Member is unwell or has lost a partner or close relative.  Don’t hesitate to email us at memberliaison@u3app.org.au.


Written by Jill Hearman 

Photography with thanks to Barry McIntosh

How to Enrol

On-line: after bookings have opened

On-line enrolments are preferred as this significantly reduces the amount of back-office work for our volunteers.

  • Login to the U3APP.org.au website.
  • Go to the Courses & Enrolling page.
  • Scroll down to find the course that you are interested in.
  • Does the course have spaces available?
    • Click on the course name to go to the booking page.
    • Click on “Book for this course or event”.
    • You will receive a confirmation email.  Please check your Junk/Spam folders as these automatically-generated emails often finish up there.
  • OR is the course shown as FULL?
    • Click on WAITLIST.

Paper Enrolment Form: before bookings open for First Semester

  • Obtain a paper Enrolment Form either from the Office or by printing an online copy available here.
  • Complete the paper Enrolment Form and submit it to the Office.

The start date for acceptance of paper Enrolment Forms for first semester is published on the U3APP website and in the e-Bulletin. Enrolment Forms received before this date are treated as though they had been received on the start date (ie there is no advantage to be gained by submitting early). On the start date and thereafter, paper Enrolment Forms are numbered in order of receipt.  Paper Enrolment forms are processed by U3APP volunteers on the same day as on-line bookings.

If your enrolment is successful, you will receive a confirmation email.  Please check your Junk/Spam folders as these automatically-generated emails often finish up there.

If your enrolment is unsuccessful,  you will receive an email telling you that you have been waitlisted.

Via the Office: after bookings have opened

  • Contact the office in person, or by email or phone.